Politique d'expédition

At Modern Home by Bellver, we are committed to ensuring that your orders arrive in perfect condition and in a timely manner. Please review our shipping policy below to understand how we handle and deliver your purchases.

Order Processing

  • Orders are processed within 3-5 business days after purchase.
  • You will receive a confirmation email with tracking details once your order has been shipped.
  • Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Rates

  • Standard Shipping: 3-7 business days
    • Free for orders over $100
  • Expedited Shipping: 2-3 business days
    • Rate calculated at checkout
  • Overnight Shipping: 1 business day
    • Rate calculated at checkout

International Shipping

  • We currently ship to select international destinations.
  • International shipping rates and delivery times vary by destination and will be calculated at checkout.
  • Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order using the link provided in the email.

Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at [returns@modernhomebybellver.com] with your order number and photos of the damage (if applicable).
  • We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.

Delivery Delays

  • While we strive to meet all delivery estimates, please note that delays can occur due to weather, customs, or other unforeseen circumstances. We appreciate your understanding and patience.

Questions?

  • If you have any questions or concerns about your shipment, please don't hesitate to contact our Customer Support team at [info@modernhomebybellver.com] or [786-917-2268].